a hacker with black gloves and a stolen debit card

How to Avoid Debit Card Fraud

Personal information is like money. Value it. Protect it.

Information about you, such as your purchase history or location, has value – just like money. Be thoughtful about who gets that information and how it’s collected through apps and websites. 

  • Notify your banker of upcoming travel plans including when and where. Your banker can help establish a solid back-up plan, like applying for a Gateway Bank Elan Credit Card1.  
  • Use your debit card PIN. Remember your PIN even if you rarely use your card at an ATM.  You can change your PIN to anything that's easy to remember but hard for others to guess. Call us at 651-209-4800 for assistance with your PIN. If your transaction does not go through, try the purchase again with your PIN.
  • Travel with at least two alternative forms of payment. Carrying multiple forms of payment makes it less likely to be blocked from using either card.
  • If you notice unusual activity on your account, please call us immediately, or use our card management tools available through Online Banking and our Mobile App.
1Subject to credit approval. The creditor and issuer of these cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc.