The health and safety of our clients and associates have always been our highest priority at Gateway Bank. We continue to monitor the evolving circumstances related to Coronavirus (COVID-19). Following the most current guidance from the Centers for Disease Control (CDC), state, and local agencies, we have taken several precautionary measures in response to COVID-19 with your physical and fiscal health in mind.
Lobby Services
Drive-Thru Services and ATM - Open and Remain Available
Branch Lobby & Safe Deposit - Now Open
While we may not have the coffee and cookies back yet, our lobbies are now open for clients to come in and do business. If you would like to limit your time within the bank, please contact us and make an appointment. We will prepare for your visit ahead of time as much as possible. Please provide as much information as you can prior to the appointment. We are also happy to meet you in the drive-thru or parking lot for curbside banking.
Face Coverings
We no longer require facemasks to be worn by clients or associates inside our branches. However, our associates are more than willing to wear a mask if a client requests that we do so.
Protecting Your Health in our Branches
- We are sanitizing surfaces inside our branches through out the day and each day after we close.
- We are providing hand sanitizer for our clients and associates to use at our branches.
- Our associates are practicing enhanced hygiene habits and wearing face coverings when requested by clients.
- We have provided employees with preventative steps to stay healthy and are limiting associate business travel.
Online Banking Services
We recommend Gateway Bank clients take advantage of our digital banking services to access their accounts 24/7. You can manage your money quickly and securely from a safe and convenient location. Click here to learn more about our online services.
Additional Services
- ATM access is available, and clients can access their money without a fee using their Gateway Bank debit card at any ATM in the MoneyPass Network.
- Drive-thru services are available at both Gateway Bank branch locations during normal business hours.
- Night Drop is available 24/7 outside each branch location to drop off deposits.
Stimulus Payments
Are you expecting a direct deposit stimulus payment? Set up account alerts so you know exactly when it has been deposited in your account.
Gateway Bank generally receives direct deposits once a day. Stimulus payments will be posted to clients’ accounts at the start of each business day. If it is not in your account at the beginning of the day, it likely will not be deposited until the start of a new business day. To make it easy to know when it has been deposited, follow the instructions below to set up account alerts.
1. Login to your Gateway Bank account from a computer or by using a web browser on your phone. You will not be able to set up account alerts on the mobile app.
After you have logged in:
2. Click the Options tab
3. Click Alerts
4. Click Events
5. To the left of “Receiving Incoming ACH Credits,” check the box for Email or Text.
6. Click Submit
You will now be notified when any ACH transactions credit your account.